Efforts to Prevent the Spread of New Coronavirus Infections and Requests to Customers
As a basic policy for safety and security against new strains of coronavirus infection, &Here Osaka Namba will embody three service norms and implement infection control measures for each of them in order to ensure the “three secret avoidance*” and “hygiene management”.
Prevention of contact infection
Prevention of droplet infection
Thorough reminder of infection prevention
Request to Customers
To ensure the safety of our guests, we ask for your cooperation in temperature and disinfection during your visit.
We regret that guests who have a fever, are not feeling well, or have had recent contact (within the past two weeks) with a person who has contracted the new coronavirus are asked to refrain from visiting the museum.
We ask that you wear masks when visiting the hotel and in public areas. (*In accordance with the guidelines of the Ministry of Health, Labor and Welfare, from March 13, 2023, the wearing of masks inside the hotel will be at the discretion of the guests.)
Please keep your distance when waiting in front of the front desk or when riding the elevator. We appreciate your cooperation in social distance.
We recommend the use of credit cards or cashless services instead of cash at checkout. We also recommend that you use a cash holder or cash tray to deposit and return your money.
Hotel Initiatives
Check in/out
To avoid contact between people, restrict entry lines at intervals and avoid close contact with staff.
Guestrooms, public spaces, WAW
Thorough ventilation
Ensure frequent ventilation in all areas of the building, including guest rooms and public areas.
Thorough cleaning and sanitizing
Thoroughly sanitize and clean guest rooms and all building facilities. Rooms will be carefully disinfected in areas that are frequently touched. The same applies to elevators and other common areas.
Overnight stay Cleaning for consecutive nights
In view of the risk of contact infection, cleaning staff will only enter the room on consecutive nights if requested to do so by the guest.
